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Hathway Digital Cable TV Packages & Price for 2023

Jaya Dwivedi

March 31, 2020

A comprehensive Broadband service provider in India, Hathway Cable & Datacom Limited is known for its impeccable broadband and DTH services. If you never want to miss on your favorite TV shows or want to binge-watch them, uninterrupted by constant network or technical glitch, you should certainly look up for a comprehensive DTH package by Hathway. They not only help the customers with digital cable TV but also offer high-speed broadband services to help you stream the video content or work without facing interruptions in the network.

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Frequently Asked Questions About Hathway Cable TV packages

Here are a few frequently asked questions for you all to get answers to all the queries that are popping up in your head before you proceed to subscribe to the packages offered by Hathway. Having said that, do not forget to leverage online coupons and deals for DTH packages to save more and more on your subscription plans and broadband packages.

1. What is Digital Cable TV?

Digital cable TV by Hathway is a high definition set-top box that provides direct-to-home channel subscriptions at affordable prices. You can get your Hathway SD Box to enjoy the zero-interruption streaming experience at home. These SD boxes by Hathway are perfect for a family that enjoys watching an array of channels on the TV.

2. Why should I buy Hathway SD Box?

Well, Hathway provides exemplary services that make it one of the most desired brands when it comes to DTH services. If there’s one thing that people who are addicted to their televisions require the most, it has to be zero-interruption service. Already frowning about the monsoon season impacting the TV signals? No more, Hathway has got your back. Here are the reasons why Hathway SD box should be your first preference:

• Easy installation (Without a Dish)
• Weather Proof Signals – zero-interruptions during the rainy season
• Easy bill payment
• Multiple channels to choose from
• Local channels available
• Free Service visits
• More than 7.2 Million trusted users

3. In which cities are the Cable TV services available?

Currently, the cable TV services by Hathway are available in all the major cities in India and many towns including:

• Andhra Pradesh
• Chattisgarh
• Delhi
• Haryana
• Karnataka
• Maharashtra
• Orissa
• Rajasthan
• Sikkim
• Telangana
• Uttar Pradesh
• West Bengal

4. Where can I find the Customer Support details for Hathway cable TV services?

The subscribers can find customer assistance on the Hathway website. You can directly chat or call the customer care executives to solve your queries. However, here is the list of city vise Customer Care number for Hathway subscriptions:

5. What to do when the TV screen displays “Error 1”?

In the case of Error 1, please follow the instructions below:

• Check if the smart card is inserted properly in the Set-Top Box (Hathway Logo should be on the upper side, the chip should be on the lower side, and there should be an arrow sign inside)
• Remove the Smart card from your Set-Top Box and insert it again
• You should get in touch with your Area supervisor or Local Service provider or call on the Helpline number 18004197900 between 6 AM to 12 midnight.

6. What should I do in the case of “Error 2”?

In case you’re stuck with the “Error 2”, please follow the below-given instructions:

• See if the Smartcard is properly inserted in the Set-Top Box or not. The correct way should be with the Hathway Logo on the upper side, the chip on the lower side, and the arrow sign should be inside
• Remove and re-insert the Smartcard in the Set-Top box
• In case the problem persists, you should immediately call the Area Supervisor or ask for assistance on 18004197900.

7. What should I do in case of Error 4?

In the case of Error 4 on the TV screen, please make sure that you have a subscription that is valid to the choice of your channels. You should keep the Set-Top Box switched on and login to the Self-care or the Hathway app, and then click on “refresh Channels.

If you’re still facing the same issue, you can get in touch with the Hathway experts and ask for assistance on the Helpline number 18004197900.

8. How can I pay the bill for my Hathway Digital Cable TV?

You can pay the bill for your Digital Cable TV online on the Hathway website by entering the basic details. Click on the Quick Pay Bill option on the left side on the page on the website to make the payment and enjoy uninterrupted services.

9. What are the wallets and online payment options that I can avail of while making the Hathway bill payments?

There are multiple ways to make bill payments online. You can use your debit and credit cards, online wallets including Mobikwik, Paytm, etc to process the payments. You can also make use of UPI transactions.

10. Can I get discounts on my Hathway subscription plans?

Yes, there are various ways to save on your Hathway recharge. You can avail of the best Hathway coupons and offers available only on GrabOn to save more money on your subscription plans and Hathway broadband recharges. Visit the GrabOn website or scroll through the app to find the best online discounts on Hathway.

Hathway DTH Set Top Boxes

Hathway SD

Hathway SD box is the best Standard Display set-top box which is compatible to tune more than 500 channels. It comes with an incredible 4: 3 screen viewing feature which is sure to give you a fantastic entertainment experience. Unlike other SD service providers, Hathway has the most uninterrupted service with out-of-the-world stereophonic sound quality.

Features of Hathway SD

Hathway SD set top box comes with the following features –

• It has an electronic program guide
• Dual language selection option
• Option to bookmark your favorite channel
• You can easily block channels you don’t like
• Hathway SD offers radio services
• It also comes with many interactive services

Price of Hathway SD
Hathway is known to offer its products and services at an affordable price. The company’s SD set-top box is available in the market at Rs. 1280.

Hathway HD

Hathway started providing its HD set-top box service in mid-2011 with just 8 HD channels. Gradually, it expanded its business and is currently the service provider with the greatest number of HD channels in India. All the TV channels have extraordinary clarity compared to the channels of other HD DTH service providers. Also, the HD set-top box of Hathway comes in two variants- HD and HD PVR.

Features of Hathway HD

• Before you decide to go for Hathway’s HD subscription, do have a look at its mind-blowing features.
• It supports 7.1 channels of surround sound
• Hathway’s HD box is 3D ready so that you can have 3D experience when 3D content is ready
• Hathway HD’s another variant comes with personal video recording (PVR) feature
• It comes with a 16:9 wide screen viewing which is 5 times better than SD

Price of Hathway HD
The price of Hathway HD is Rs. 2050 and that of Hathway HD PVR is Rs. 7999.