Many Airtel DTH subscribers continue paying for channel packs that no longer suit their viewing habits. Whether you’ve started watching different content, want to cut your monthly bill, or need to add new channels, updating your DTH plan is quick and straightforward.
Airtel lets you change your package through the Airtel Thanks app, the self-care portal, SMS, or customer care, so you can choose the method that’s most convenient. This guide explains each option step by step and shows you how to add or remove individual channels without changing your entire plan.
| Steps to Change Airtel DTH Package You can change your Airtel DTH plan in four ways: through the Airtel App (fastest), the Airtel self-care website, an SMS code, or by calling customer care. Most online changes take effect within minutes, once payment is confirmed. For individual channel add-ons, use the same SMS method with a channel code instead of a full plan change. |
Quick Comparison: Which Recharge Method Should You Use?
If you are not sure which Airtel DTH recharge method to use, here’s a quick breakdown of how each one compares:
| Method | Best For | Time Taken | What You Need |
| Airtel App | Fastest, full plan changes | 2 to 3 minutes | Registered mobile number, OTP |
| Self-Care Website | Full plan changes from a laptop/desktop | 3 to 5 minutes | Registered mobile number or service ID, OTP |
| Customer Care | When you’d rather speak to someone | 5 to 10 minutes | Registered mobile number |
| SMS/Channel 998 | Adding or removing individual channels | 1 to 2 minutes | Registered mobile number, Customer ID |
How to Change Your Airtel DTH Plan Using the Airtel App
The Airtel App is the quickest way to switch your DTH plan, especially if you’re already using it for recharges or bill payments. Here’s how to do it.
- Step 1: Open the Airtel App on your phone. Make sure it’s updated to the latest version.
- Step 2: If you haven’t added your DTH account yet, tap Add a new service, select DTH, enter your DTH account number, and tap Proceed.
- Step 3: If you’re logged in with the number linked to your DTH connection, it should already appear on the home screen, so you can skip the previous step.
- Step 4: Tap on your DTH service and select Manage TV Channels.
- Step 5: Tap Edit current plan, browse the available plans, and compare prices before choosing one.
- Step 6: Review your selection on the summary page and tap Confirm & Change to complete the switch.
Using the Airtel Self-Care Website
If you prefer a laptop or desktop, the self-care website follows almost the same flow as the app.
- Step 1: Go to the Airtel Self-Care Portal on your browser.
- Step 2: Log in using your registered mobile number or service ID. If you don’t know your service ID, check the TV menu on your set-top box screen.
- Step 3: Enter the OTP sent to your registered mobile number and log in.
- Step 4: Open the Digital TV section, then click Manage TV Channels.
- Step 5: Click Edit current plan, compare the available Airtel DTH packages and plans, and select the one you want.
- Step 6: Click Select this Plan, review your choice, then click Go to Summary and Confirm & Charge to finish.
How to Change Your Airtel DTH Plan Offline
In addition to the Airtel app and website, you can switch your Airtel DTH plan through customer care, SMS, or your TV remote.
Via Customer Care
- Call 1800-103-6065 from your registered mobile number and ask the representative to change your plan for you.
- They’ll walk you through the available options and confirm the switch on the call itself.
- If the new plan costs more than your current balance, you’ll need to recharge before the change goes through. Before topping up, look for an active Airtel DTH coupon to help reduce the price difference.
Via SMS Codes
You can’t switch your full base plan using SMS, but you can add or remove individual channels this way. Full plan changes still require customer care, the Airtel Thanks App, or the website.
- From your Registered Mobile Number:
- To add a channel: Send ADD <Channel Number> to 54325.
- To remove a channel: Send REM <Channel Number> to 54325.
- From a Non-Registered Number:
- Include your Customer ID: Send ADD <Channel Number> <Customer ID> or REM <Channel Number> <Customer ID> to 54325.
Via Channel 998
- Turn on your TV and Airtel set-top box, then tune to channel 998.
- Follow the on-screen instructions to add or remove channels.
- A code will appear on screen. Send it as an SMS to 54325 from your registered mobile number to complete the change.
How to Add or Remove Individual Channels
If you just want to add or remove a few channels without switching your entire plan, you don’t need to go through the full plan-change process. Here’s the quickest way to do it.
- Open the Airtel App, go to your DTH service, and select Manage TV Channels.
- Browse individual channels instead of full packs, and tap Add or Remove next to the ones you want to change.
- Confirm your selection and complete the payment if the channel is chargeable.
If you don’t have internet access or prefer offline methods, you can still manage your channels easily. Use the same SMS codes or tune to Channel 998 with your Airtel DTH remote to add or remove individual channels without opening the Airtel app.
Wrapping Up
Changing your Airtel DTH plan doesn’t have to involve a store visit or a long call. The Airtel App and self-care website handle full plan switches in a few minutes, while SMS codes and Channel 998 work well for quick channel-level tweaks. Customer care is there if you’d rather talk it through. Pick whichever method suits how you’re spending your day, online or offline, and you’ll have your new plan active in no time.
FAQs
How do I change my Airtel DTH plan online?
You can switch your plan through the Airtel App or the self-care website. Open Manage TV Channels, select Edit current plan, choose a new pack, and confirm payment.
Can I change my Airtel DTH plan without the app?
Yes. You can call Airtel customer care on 1800-103-6065, use the self-care website, or manage channel-level changes through SMS or Channel 998.
How long does it take for an Airtel DTH plan change to go through?
Once you confirm payment through the app or website, the change is usually processed shortly after. Exact timing can vary, so check your account status if it doesn’t reflect right away.
What happens to my Airtel DTH plan balance when I switch?
If your new plan costs more, the extra amount is deducted from your existing Airtel TV account balance. If your balance doesn’t cover it, you’ll need to recharge before the change is completed.
Is there a fee for changing my Airtel DTH plan?
There’s no separate fee for switching; you only pay the difference if the new plan costs more than your current balance covers.
Can I change my Airtel DTH plan anytime, or are there restrictions?
You can switch plans whenever you like through the app, website, or customer care. Airtel doesn’t list specific restrictions on how often you can change your plan.
Can I switch between SD and HD channels when changing my Airtel DTH plan?
Yes, SD and HD packs can be switched through the same Manage TV Channels flow, provided your set-top box supports HD.
What is Airtel DTH Channel 998 used for?
Channel 998 lets you manage your DTH account directly from your TV. You can add or remove channels by following the on-screen instructions; no app or website needed.
Who do I contact if my Airtel DTH plan change doesn’t go through?
Call Airtel customer care at 1800-103-6065 from your registered number; they can check the status and complete the change manually if needed.
