SonyLiv is one of the most popular streaming platforms in India, offering a wide range of content, including live sports, original shows, movies, and TV serials. With over 100 million app downloads on Android and iOS and 27.02 million website visits, it’s clear that the platform has a strong presence in the digital entertainment space.
However, there may be times when you no longer need the service. This could be due to changing content preferences, budgeting needs, or simply a desire to take a break from streaming. In such cases, cancelling your subscription is a smart way to avoid being charged for something you’re not using. In this blog, we will explain in simple terms how you can cancel your SonyLiv subscription easily.
| Point to be Noted: This blog will help you understand how to cancel your SonyLIV subscription easily, no matter how you signed up. Whether you subscribed through the Google Play Store, Apple iTunes Store, or made a payment using your Credit Card, Debit Card, or PayPal. |
How Can I Cancel My Sony LIV Subscription Through ACT Fiber?
If you subscribed to SonyLIV through ACT Fibernet’s bundled entertainment pack, you can cancel your subscription by following these steps:
- Step 1: Log in to the ACT self-care portal using your credentials.
- Step 2: Go to the Entertainment Pack or Subscriptions section.
- Step 3: Find your SonyLIV subscription in the list of active services.
- Step 4: Select the option to Deactivate or Cancel Auto-Renewal.
- Step 5: Confirm your choice to stop the subscription from auto-renewing.
| Saving Tip: After deactivating your SonyLIV subscription on the ACT self-care portal, keep an eye on your email or SMS for a confirmation message from ACT Fibernet. This ensures your cancellation request has been processed successfully and helps avoid any unexpected charges later. |
How To Cancel Sony LIV Subscription via Google Play Store
If you purchased your SonyLIV subscription using your Google account on an Android device, you can cancel it directly through the Google Play Store. Here’s how to do it step by step:
- Step 1: Open your Android device and open the SonyLiv app.
- Step 2: Tap on your profile icon in the top right corner of the screen to open the account menu.
- Step 3: From the menu, select “Payments & subscriptions” and then tap on “Subscriptions”. This section shows all active subscriptions linked to your Google account.
- Step 4: Look for SonyLIV in the list of active subscriptions and tap on it.
- Step 4: Tap on “Cancel subscription”. Then select a reason for cancelling, choose one that applies, or select “Other.”
- Step 5: Follow the prompts and confirm your cancellation. You’ll receive a confirmation message once the process is complete.
How to Cancel Your SonyLIV Subscription via Apple iTunes Store (iOS Devices)
If you subscribed to SonyLIV through your Apple ID, you can manage and cancel your subscription directly from your iPhone or iPad. Follow these steps:
- Step 1: On your iPhone or iPad, open the Settings app and tap on your name at the top of the screen.
- Step 2: Tap on “iTunes & App Store”, then tap on your Apple ID at the top of the screen.
- Step 3: Choose “View Apple ID”, and authenticate if needed. You will be asked to authenticate with Face ID, Touch ID, or your password.
- Step 4: Once signed in, scroll down and tap on “Subscriptions” to view your active and expired subscriptions.
- Step 5: Tap on the “Cancel Subscription” button. Apple may ask you to confirm your decision. From the list, find SonyLIV and tap on it.
- Step 6: Tap “Cancel Subscription”. Follow the on-screen instructions to complete the cancellation.
| Note: Your subscription will remain active until the end of the current billing cycle, so you can continue using SonyLIV until then. |
How to Cancel SonyLIV Subscription via Amazon Fire TV or Amazon Appstore
If the payment for your SonyLIV subscription was made through Amazon Fire TV Stick or the Amazon Appstore, you can manage and cancel it directly through your Amazon account. Here’s how you can do it.
- Step 1: Go to the official Amazon website and log in with the account used for your SonyLIV subscription.
- Step 2: Log in with the Amazon account linked to your Fire TV or app subscription.
- Step 3: Tap on “Accounts & Lists”, then select “Memberships & Subscriptions” from the dropdown menu.
- Step 4: In the list of your active subscriptions, look for SonyLIV.
- Step 5: Click or tap on “Manage Subscription” next to SonyLIV.
- Step 6: Under the subscription details, find the “Advanced Controls” link and click it. This will take you to the main subscription management page.
- Step 7: On the main subscription page, choose the option to cancel your SonyLIV subscription and confirm your cancellation.
| Saving Tip: After canceling your SonyLIV subscription, take a moment to check your email for a confirmation from Amazon. If you don’t receive one, revisit the Memberships & Subscriptions section to ensure the cancellation was processed. This helps avoid any unexpected charges in the next billing cycle. |
How to Cancel SonyLIV Subscription via Credit Card or Paytm
If you subscribed to SonyLIV by making a payment using a Credit Card, Debit Card, Paytm, or other payment methods on the SonyLIV website or app, you can cancel your subscription by following these steps:
- Step 1: Open the SonyLIV app or go to the official website and log in with your registered credentials.
- Step 2: Once logged in, tap on your profile icon or navigate to the “My Account” section from the top right corner.
- Step 3: Inside your account settings, find and select the “My Purchases” option to see details of your active subscription.
- Step 4: Next to your active subscription, you will see a “Cancel” button or link. Click on it to start the cancellation process.
- Step 5: The platform will ask you to select a reason for cancellation or provide feedback. Complete this step and confirm your cancellation.
| Remember: If your SonyLIV subscription was purchased through a different payment method, you will be billed just once, and the subscription will automatically stop once your current plan reaches its expiry date. |
How to Cancel SonyLIV Subscription via Mobile Operator Billing
If you’ve subscribed to SonyLIV using mobile operator billing in India, you can cancel your subscription easily through SMS. This method is quick, simple, and free of cost. Here’s how to do it:
- Step 1: Send an SMS with the word STOP to 155223 from your registered mobile number.
- Step 2: You’ll receive a follow-up SMS from your mobile operator with further instructions.
- Step 3: Follow the steps mentioned in the SMS to complete the cancellation.
- Step 4: The SMS is toll-free, and you won’t be charged for sending it.
| Additional Tip: After sending the STOP SMS, keep your phone handy and carefully follow any additional instructions from your operator to ensure the cancellation goes through smoothly. |
Things to Remember When Cancelling Your SonyLiv Subscription
If you’re planning to stop your SonyLIV subscription through the Google Play Store, there are a few important points you should keep in mind before moving ahead. Here’s a quick list.
- No Immediate Termination: Canceling your subscription only stops auto-renewal. You’ll still have access to SonyLIV content until the end of your current billing cycle.
- No Refunds: Refunds or credits are not issued for any partial-month memberships or unwanted content. You will, however, have access to the content until the end of the subscription period.
- Check your Confirmation Email: Always check for a confirmation email or message after canceling to make sure the process was completed successfully.
- One-Time Payments Expire Automatically: If you paid through a one-time method like Paytm or a credit/debit card without auto-renewal, your SonyLIV subscription will end automatically when the plan expires.
- Check for Linked Accounts: Make sure you’re logged into the correct account that was used to purchase the subscription, especially if you use multiple Google or Apple IDs.
- Seamless Reactivation: If you change your mind, you can resubscribe anytime through the same platform with just a few taps.
Winding Up
Canceling your SonyLiv subscription is a straightforward process once you know where to manage it based on your payment method or platform. Always make sure to check your billing cycle and cancel auto-renewal to avoid being charged again. We hope this guide made the process easier for you and gave you the clarity you needed.
FAQs
Can we cancel a SonyLIV subscription?
Yes, you can cancel your SonyLIV subscription anytime. To do this, go to your account settings on the SonyLIV app or website, find the “My Purchases” section, and select “Cancel” next to your active subscription. Depending on your payment method, you might need to confirm your cancellation. Once canceled, auto-renewal will stop, but you can continue watching content until your current billing cycle ends.
How can I cancel my SonyLIV subscription online?
The steps to cancel your SonyLIV subscription depend on how you originally paid for it. Here’s a quick guide based on different payment methods:
- If you paid using a Credit Card, Debit Card, or PayPal:
Log in to your SonyLIV account on the app or website. Go to the ‘My Purchases’ section under your account settings and click ‘Cancel’ next to your active subscription plan. - If you subscribed via the Google Play Store (Android):
- Open the Google Play Store on your device
- Tap your profile icon and go to ‘Payments & Subscriptions’
- Select ‘Subscriptions’, then choose SonyLIV from the list
- Tap ‘Cancel Subscription’ and follow the on-screen instructions
- If you used Apple iTunes (iOS):
- Go to your iPhone or iPad Settings
- Tap ‘iTunes & App Store’, then your Apple ID
- Choose ‘View Apple ID’ and sign in if prompted
- Tap ‘Subscriptions’, find SonyLIV, and select ‘Cancel Subscription’
For one-time payments made through other methods like UPI or mobile wallets, no manual cancellation is required. Your subscription will automatically expire at the end of the plan.
Can I get a refund on a SonyLIV subscription?
No, SonyLIV does not offer refunds or partial credits for unused periods or content. However, after canceling, you’ll still have access to the service until your current subscription period ends.
Who is the owner of SonyLIV?
SonyLIV is owned by Sony Pictures Networks India (SPN), which is a subsidiary of Sony Pictures Television. SPN operates multiple TV channels and digital platforms across India.
How to get a SonyLIV subscription for free?
SonyLIV doesn’t currently offer a free plan. However, you can visit trusted coupon websites like GrabOn to find the latest SonyLIV promo codes and discounts that help you save on your subscription.
What payment methods are available on SonyLIV?
SonyLIV supports multiple payment options, including:
- Google Play billing
- Apple App Store billing
- Amazon billing
- Credit and Debit cards
- PayPal
- Mobile Operator billing (for select regions)
