Are you looking to elevate your dining experience and explore a world of culinary delights? In this blog post, we’ll guide you through the ins and outs of using the Zomato food app.
Whether you’re a seasoned user or a newcomer to the platform, we’ll walk you through the essential steps to make the most of this popular food discovery and delivery app.
From searching for the perfect restaurant to placing an online food order and everything in between, let’s unlock the full potential of the Zomato app together. Welcome to a seamless and enjoyable journey into the realm of food exploration!
Zomato, founded in 2010 by Deepinder Goyal and Pankaj Chaddah in India, has become a prominent online food delivery platform. Initially launched as a restaurant review website, Zomato has expanded its services to include online food ordering and delivery.
Presently, Zomato operates in more than 24 countries, spanning over 10,000 cities globally, with a presence in over 1,000 cities and towns in India. The platform offers a range of features, allowing users to search for restaurants, read and write customer reviews, upload photos, order food online, make table reservations, and facilitate in-restaurant payments.
Creating a Zomato Account: A Step-by-Step Guide
To create your Zomato account and unlock a variety of food choices and easy ordering features, follow these steps:
1. Accessing the App:
Upon opening the Zomato app, you’ll receive a notification prompting you to grant location access to the device. Select the location that suits you best.
2. Language Preference:
Next, you’ll be asked to choose your preferred language for using the app. Select the language that you are most comfortable with for a seamless experience.
3. Login or Sign-Up:
Once you reach the login or sign-up page, Zomato offers multiple options for account creation:
4. Phone Number:
You can choose to sign up using your phone number. Enter the required details and follow the verification process.
5. Gmail Account:
Alternatively, you can opt for a quick sign-up using your Gmail account. This streamlines the process for users with Google credentials.
6. Facebook Account:
For added convenience, Zomato allows you to log in using your Facebook credentials. This simplifies the sign-up process and facilitates easy access.
7. Other Email Accounts:
Zomato provides flexibility by allowing sign-up through other email accounts as well. Simply select this option and follow the prompts to complete the registration.
How To Place An Order Using The Zomato App?
- Step 1: Download the Zomato app from the Google Play Store or the App Store on your mobile phone.
- Step 2: Create an account using your email ID or phone number.
- Step 3: To find a specific restaurant, type its name and browse the menu. Alternatively, search for a particular dish to see restaurants offering it.
- Step 4: Explore recommendations on the front page for discounts, popular dishes, and your past activity.
- Step 5: Once you’ve chosen an item and the preferred restaurant, click “add” to specify the quantity.
- Step 6: Click on the cart icon at the bottom to review your selections and access order details.
- Step 7: Utilize any available coupons to save on your final bill.
- Step 8: Enter the delivery address, specifying home, office, or another location. Adding a landmark nearby can assist the delivery partner in reaching you easily.
Note: Zomato provides zero-contact food delivery and dining options for all users. This measure is implemented to prioritize safety, ensuring that the delivery partner leaves the order outside the customer’s doorstep, and minimizing physical contact or interaction.
How To Add An Address On Zomato?
- To add an address on Zomato, navigate to the bottom of the cart.
- Locate the “Select Address” option to view all previously included delivery points.
- Click on “Add Address” to input a new delivery point alongside existing ones.
How To Change The Address On Zomato?
Once you enter the cart, you’ll be able to spot your address on the top. Besides this, there’s a change address option. You can alter your delivery point here.
How To Add An Alternative Contact Number On Zomato?
Besides this, users can also change their contact information, or provide an alternative contact number if they are ordering food for their loved ones. Simply, enter the contact number you wish to add, verify, and you are done. It’s that easy.
Payment Options Available on Zomato
Once you have entered all the details regarding your order and address, you can proceed with the payment process. Customers can pay through various methods like UPI, net banking, card, and cash on delivery mode.
Moreover, the platform offers discounts for various payment methods. For example, users can opt for Paytm to get exclusive discounts, banks for select offers with up to 50% off, and other platforms like Simpl for free delivery, discounts of up to Rs 80, and more.
Zomato Order Tracking
After your payment is confirmed, you can easily monitor the status of your order. This includes tracking details about your delivery partner, the time required to prepare your dish, and the estimated delivery time.
You will receive notifications when the restaurant accepts your order, when the delivery partner arrives at the restaurant for pickup, and when they are ready to deliver your order. Additionally, you can access the contact information of the delivery agent and view their current location on an interactive map. The map also displays the exact time, in minutes, for the agent to reach your location.
Zomato Order Cancellation
Users who wish to cancel their order can do so by visiting the Zomato Customer Support team via their mobile application. However, please note that Zomato allows its users to cancel the orders just a few minutes, or probably a few seconds after placing an order. In case you missed canceling the order within this said window, here’s what you can do:
How To Cancel Your Order On Zomato?
Step 1: Open the Zomato App, and head to the ‘Your Profile’ section.
Step 2: Look for the ‘Food Orders’ section, and then click on ‘Your Orders’
Step 3: Open the latest order section to cancel your order.
Step 4: Now, click on ‘Get Help & Support’, and then on the ‘Chat with Us’ section.
Step 5: Choose ‘I want to cancel my order’, and select the reason for order cancellation.
Step 6: Then, say ‘Yes, I want to cancel my order’.
Note: In case of further assistance, you can directly chat with the customer support team, who will help you with the process. However, users without a valid reason may not be able to cancel their orders (if the order is already accepted/if the food is being prepared), and may not get a refund for the same.
Restaurants Under Zomato
There is an endless list of restaurants and eateries that have joined hands with Zomato across every nook and corner of the country. The company is currently active in over a thousand cities and towns in India, among many other developing and developed countries, tying up with many big as well as small-time but quality outlets offering a variety of cuisines to satisfy your taste buds. Whether it’s traditional Mughlai curries that you seek or some authentic Japanese dishes, all of it is just a fingertip away from reaching you through Zomato.
Add a Restaurant on Zomato
If you’re an owner of an eatery, it’s about time you jump on the bandwagon and join hands with Zomato by tying hands with them. You can register through their website by furnishing the following things:
- FSSAI license copy
- PAN card copy
- GSTIN (if applicable)
- Bank account details
- Restaurant menu
- Images of top 5 items
It’s no secret that Zomato is arguably one of the most popular apps in India today since it caters to everyone’s common weakness – tasty and lip-smacking food. Since it was founded in 2008, the company has only gone from strength to strength, becoming the leading food delivery app in the country. Be it an unexpected midnight ice cream craving, a sudden party, or a casual date night at home, Zomato allows you to order no matter what, at no matter what time.
Top Alternatives For Zomato
Apart from Zomato, there are a few more online food delivery companies that you can explore before ordering your favorite dish from your favorite restaurant. Swiggy, Domino’s, Pizza Hut, Dunzo, McDonald’s, and Faaso’s are a few on the list.
Zomato Coupons and Offers
Considering ordering food from Zomato but worried about the prices being more than you anticipated? No worries – GrabOn is here to help. You can find all the latest Zomato coupons on GrabOn that guarantee significant savings. Say goodbye to your wallet influencing your food choices and order confidently!
Where Can I Get Zomato Coupons?
There are multiple platforms where you can get exclusive coupons, including UPI platforms, where you can earn promos by making transactions.
What are the benefits of ordering food from Zomato
- It provides a wide range of restaurants and cuisines, catering to various preferences and tastes.
- With Zomato, enjoy the convenience of doorstep delivery, ensuring a hassle-free dining experience without leaving the comfort of your home.
- Users can access real customer reviews and ratings to make informed decisions about restaurant choices and dish selections.
- Zomato always has some or other offers and discounts going on which helps users to save on every order.
- You can personalize your orders with customizable preferences, ensuring your meal is tailored to your specific tastes and dietary requirements.
- Zomato offers real-time order tracking, which allows you to monitor the status of your order.
- It offers multiple payment options even COD, providing peace of mind while enjoying the convenience of digital payments.
Frequently Asked Questions
1) Does Zomato have any flash sales?
Yes, Zomato holds a range of flash sales throughout the year, under which customers can get big discounts on all their purchases
2) Is Zomato available in my city?
Since the company has spread its operations across hundreds of cities and towns across the country, it’s most likely to be delivering even in your city.
3) Is Zomato reliable?
With an abundance of positive reviews on the Google Play Store and App Store, Zomato is one of the most reliable and trustworthy food apps in the market today.
4) Is Zomato Pro available to all users?
Currently, Zomato has pulled back its Pro, and Pro Plus membership to existing and new users as well.
5) Does Zomato charge for canceling orders?
No. The platform does not charge you extra for any order cancellation. However, you may not receive any refund for the order canceled.
6) Will I get a refund for canceling my order on Zomato?
As per the latest policy, Zomato does not encourage refunds for the cancellation of orders. You may reach out to the support team for assistance.
7) How do I get an order ID in Zomato?
Visit the ‘Your Orders’ section, and click on the ‘order’ of your choice to get the Order ID/Number.
8) How to check previous orders on Zomato?
Open the app, click on the profile section, click on ‘Your Orders’, and find the list of orders placed on the platform.
9) Can I order food on Zomato from my laptop?
No, Zomato does not support ordering food via the laptop. You can install the app to place all your orders.
10) Is it possible to place orders from multiple restaurants simultaneously using the Zomato app?
No, you can only order from one restaurant at a time on the Zomato app. After delivery, you can order from another restaurant. The app doesn’t support simultaneous orders.