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Reliance Digital Review

As the name suggests, Reliance Digital is a subsidiary of Reliance Retail, which in turn makes it a subsidiary of Reliance Industries. This Reliance venture focusses on electronics and consumer durables. The brand shop started in 2007; the information technology chain has stores all across the country. It also launched its signature brand, Reconnect including over 200 products such as air conditioners, televisions, smartphones, washing machines, etc. In 2016, Reliance Digital introduced its smartphone private label, LYF.

Reliance Digital stores can be found in the following states of India:

• Delhi (NCR)
• Karnataka including cities such as Bengaluru, Hubli, Mangalore, Mysore
• Maharashtra in Mumbai and Pune
• Telangana (Hyderabad)
• Gujarat (Ahmedabad)
• Kerala (Kochi)
• Tamil Nadu in cities like Coimbatore, Chennai, Salem and Madurai

What Products Can You Buy At Reliance Digital?

Housing nearly 4000 products from approximately 150 global and domestic brands, customers can shop the following products from Reliance Digital:

• Laptops
• Smartphones
• Televisions
• Home Appliances
• Refrigerators
• DSLR Cameras
• Air Conditioners
• Grooming & Personal Care Products & More

The range of products found at Reliance Digital feature from the following popular brands:

• Samsung
• Apple
• Nokia
• LG
• Toshiba
• Sony
• Daikin
• HP
• Lenovo
• Haier
• Godrej
• Phillips & more

What Is resQ?

resQ is Reliance Digital aftercare service that it offers customers. The ISO 9001 certified plan guarantees buyers 365 days service, free pick up/drop and periodic product health check-ups. By purchasing device specific resQ plans, customers get hassle-free repairs, maintenance and other smart services including live product demos. Some resQ plans act as device insurance by also covering theft and accidental damage & liquid damage.

Cancellation & Returns Policy

Reliance Digital does not allow for cancellations after an order is packed and invoiced for shipment. However a customer may cancel before that. For cancellations, customers must:

• Call the Reliance Digital Customer Support
• Place a request to cancel the order providing details such as order number.
• Receive refunds in the same format the customer paid for initially in case of prepaid orders.

Returns at reliancedigital.in must fulfill certain criteria within the mentioned time frame in order to be successfully processed. For successful returns at Reliance Digital, customers must:

• Call the Customer Support, place a return request.
• Receive a "Return Authorization code" and pick up details.
• Receive an Evaluation report by the resQ team and a resolution.
• Receive a replacement or a full refund if replacements aren't available.